Returns Policy

At CuanOr we are sure you and your loved one will be delighted with your purchase. If upon receipt of your CuanOr jewelry you feel you have not selected the item you wished or your loved one was not completely happy with the gift, we offer a full refund of your purchase within 21 days. Please contact support@caunor.com to begin the returns process.

Frequently asked questions

What Packaging do I use ?

Please use the packaging it was delivered in to prevent damage

How soon do I have to return the items?

Once approved by customer service team please return within 7 days.

How soon will the refund be processed?

We aim to have the return processed within 7 days of receipt of the item.

Where do I get a return label?

We will send you a link to download and print a return label.

How do I receive my refund?

Once approved the refund will be processed using the same method as the original payment